Admin Profile & Account

The Profile page in Empsing helps you manage your administrator account with ease, allowing you to customize various settings and preferences to enhance your user experience. This user guide will walk you through the key features and functionalities of the Profile page.

User Profile

Editing Profile Information

You can update your profile picture, name, or designation at any time to keep your information current.

Contact Information

Contact information such as your email and phone number are typically set and controlled by your organization. In most cases, these details cannot be edited individually.

Interactions Preferences

Under Interactions Preferences, you can customize how you prefer to interact with your employees. Set your preferences for light or dark modes, toggle your employee avatar output, enable or disable audio output, and choose whether you want to interact with your employees through WhatsApp and email. These settings apply to all your digital employees.

Billing

Empsing partners with Stripe to manage billing & payments. You can open your billing portal to find billing details, payment methods, invoices and current subscriptions. For any billing-related query, you can always speak to us via the Support page or write to us at support@empsing.com

Account Controls

In the Account section, you have control over various aspects of your Empsing account:

  • Change Password: You can change your password to enhance the security of your account.
  • Export Account Data: If you need to export your account data for any reason, you can do so through this option.
  • Request Account Deletion: If you wish to delete your account, you can request this action through the account deletion option. Account deletion decision is limited only to your organization & Empsing.

API Credentials

API Credentials allow you to connect your Empsing account with external services, such as Zapier, to enable data integration and automation. You can copy your Client ID & API. Remember to always keep them safe to prevent unauthorized account access.

Accessing Documentation and Support

At the bottom of the left bar, you can access additional resources: